Pre-Order Policy:

ZtownToys.com requires full payment at the time of your order. Due to your advanced payment, we promise the following:

• Free Expedited shipping the moment the item arrives
• Collector-grade stock. The best items goes to our best loyal customers!
• NO DELAYS!!. As soon as the item arrive in our facilities we will ship them out the same day. We aim to deliver your your products as fast as possible

Pre-Order Cancellation Policy:

You are free to cancel your pre-order at any time prior to shipment without penalty. Notify us that you would like to cancel, and we will issue a 100% refund within 3-5 business days. 

One the item is shipped please follow our returns policy.

For any inquiries please contact us here.